24 x 7 Cloud-Based Managed Services Customized for Your Environment
Guardian Services™ is a full lifecycle managed services solution for network and system infrastructures. Being cloud-based, Guardian™ is ideal for organizations looking to effectively enhance their network and systems operations. You can rely on Guardian’s™ architectural excellence to help maximize the performance of your network and system infrastructures with the outstanding proactive and responsive client service you expect from Onepath Systems.
Guardian Enterprise Services™ include:
- Global Management Services – Our service team provides expert response to over 30 different event triggers per device to provide an unparalleled proactive service experience. Managed Service customers can choose to have their devices fully managed by Guardian™ or jointly managed by Guardian™ and their own client staff. Submit online Move/Add/Change (MAC) requests, benefit from Cisco Certified Internetwork Expert (CCIE) MAC review and obtain peer review for planned changes, all as part of your Guardian Services™ benefits.
- Cloud-based Network/Systems Monitoring – Advanced cloud-based monitoring is the technical backbone of Guardian Enterprise Services™. You can access the monitoring system from any internet browser and receive system notifications in real time via email. Coupled with superb, proactive consulting, this service delivers a world-class value to clients by providing in-depth data, both real time and historical, about your critical infrastructure and systems.
- Quarterly Review Assessments – Led by our Guardian™ CCIE architects our Guardian Enterprise Service™ includes a quarterly review assessment which encompasses an analysis of the previous quarter’s chronic tickets, determines root causes of problems, proactively evaluates network and system health, reviews the infrastructure quality of service and provides a mini infrastructure assessment.
Guardian Services™ are designed to fit around the needs and schedule of Onepath’s clients. Customized to your infrastructure and staff, our networking monitoring and management allows you to be confident that your system is functioning properly and that someone is always watching to ensure your organization continues running smoothly.
To learn more about Guardian Services™ and how it can help your business, call 1-877-ONESYS1 or send us an email at: firstname.lastname@example.org.
Download – Onepath Guardian